Get in touch

Tell us about your goals and a member of our team will come back to you within one working day.

Visit or reach us

Visit or call our office in Westlands

Head office
6th Floor, The Address, Muthangari Drive Road, Westlands, Nairobi
P.O. Box 19445-00202, Nairobi
Call or WhatsApp
+254 709 327 800
Office hours
Monday to Friday, 9am to 5pm

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Complaints

How to raise a complaint

Write to info@investcent.co with your account reference and a clear description of the issue, or choose A complaint in the form above.

We aim to acknowledge every complaint promptly and to resolve it fairly, under our internal complaints procedure and the requirements of the Capital Markets Authority and the Retirement Benefits Authority.

Official channels

Check that it is really us

  • Phone and WhatsApp

    Call or message us on +254 709 327 800.

  • Email

    Our email addresses end in @investcent.co.

  • Website and portal

    Our website is investcent.co and our client portal is portal.investcent.co.

  • Social media

    Our LinkedIn and Instagram accounts are both named investcentco.

  • Payments

    Our SBM Bank collection accounts are listed on the Fund your account page.

If someone contacts you in Investcent's name through any other channel, call us on +254 709 327 800 before you act.